Fluid Hosting is always committed to improving our services to you by delivering the most reliable and highest performing hosting solutions on the market. To keep our commitment to you, as part of our summer service improvements, we will be performing an extensive network maintenance on Saturday, June 17th. We are scheduling a maintenance windows of three hours starting on 10:00 PM Eastern Time (GMT -04:00). Unfortunately, due to the complexity of this maintenance work we expect to lose our network connectivity intermittently with a total network outage of no more than 2 hours to be expected. Thus, all servers and services–such as shared hosting, virtual private servers, dedicated, collocation, and managed cloud hosting infrastructure–will be affected as well. Please plan accordingly.
During this maintenance window we will be upgrading our network components, capacity, and reliability.
First, we will be replacing our aging Extreme Networks BlackDiamond 6808 core router with Cisco Catalyst 6506. This new core router offers a more reliable, better performing, and more expandable switching and routing platform. Our new Cisco Catalyst 6506 core, features redundant Supervisor Engines (the brains behind the switch), redundant power supplies, and redundant interface cards. In addition, it has hot-swappable components and power supplies, allowing for live replacement of cards.
Second, we will be upgrading all of our access switches to dual 1 gigabit links to the core, each being terminated on a separate line card at a core. This not only give our access switches redundant links to the core, but it also allow each access switch to push an aggregated total of 2 Gbps bandwidth.
Finally, our network border will be upgraded as well with the addition of a Juniper M10 joining our existing Juniper M7i. Each border router will be connected by 1 Gbps fiber optic connection to separate line card in the core. In addition, each border router will be connected to each of our upstream providers: Internap and Bandcon. This configuration will allow us to maintain network connectivity in the event of an upstream provider failure, a border router failure, a fiber connection failure, or a line card failure.
All of these changes at the network border will result in improved reliability, scalability, and performance.
Should you need to contact us during this maintenance windows, please use our backup ticket system, available at https://support.fluidhosting.com/tickets/. We will also be available through live support.
If you have any questions regarding this network maintenance, please do not hesitate to contact us by opening a support ticket from your account control panel.