Archive for August, 2010

.NET Framework 4.0 Now Available

Wednesday, August 25th, 2010

During Monday’s maintenance window, we upgraded our Windows servers. As part of that upgrade, we have installed .NET Framework 4.0 on all servers, except win1 and win2. We’ll be adding .NET 4.0 to win1 and win2 when we can resolve the installation problem. If you have any questions about using .NET 4.0, please contact support.

Keeping spam to a minimum

Thursday, August 12th, 2010

Quite often our support team sees customers that don’t take advantage of the spam filtering options offered with their hosting account. Our shared, reseller, and VPS plans all offer spam filtering capability. In addition, our shared and reseller plans include virus filtering capability. In all cases, these features can be configured from within your account control panel.

For shared hosting accounts (and customers of resellers), simply click on the “E-mail” icon in your control panel. Then either look for AntiSpam, or AntiVirus, and turn it on for all of your addresses. You can fine tune both of those features in several ways, please consult and for details.

For our VPS customers, this depends on if you have a Linux or Windows VPS. With a Linux VPS, you’ll need to install the Application, SpamAssassin. Once installed, it’ll need to be enabled from Mail Management > Spam Assassin. If you have a Windows VPS, then you’ll need Plesk and Plesk PowerPack installed. Once installed, you’ll have AntiSpam, and AntiVirus capability.

If you have any questions on any of these features, please contact our support team by opening a ticket from your account control panel.

Keeping your scripts up to date

Tuesday, August 3rd, 2010

Many web sites utilize scripts, and applications such as WordPress. Utilizing such scripts makes a site easier to maintain, more functional, etc. However, in order to keep your site secure, it is important to keep those scripts up to date. Many scripts or applications like WordPress automatically check for updates, to let you know a new version has been released. While others may offer to notify you via e-mail when a new version is available. Take advantage of those automatic notices, so you can more easily make sure you aware of updates.

A bit of advice, before performing any updates, make a backup of your site, and any databases. That way, should something go wrong with the update, you can more easily revert back. In addition, before performing updates, check out the application’s forum, to see if there are any tips or issues you may need to be aware of related to the upgrade. Finally, if you have any questions, such as wondering if the new version will work on our servers, feel free to submit ticket to ask.